Frequently Asked Questions (FAQs)

What does H2flow Controls do?

H2flow Controls designs and manufactures intelligent water control technologies that measure, monitor, protect, and optimize water systems. Our products are used in residential and commercial swimming pools, aquatic facilities, water features, and industrial fluid-handling applications, where reliability, safety, and efficiency are critical.
https://www.h2flow.net

What are “Intelligent Water Controls”?

Intelligent Water Controls refers to technologies that go beyond basic hardware by adding verification, protection, efficiency, and operational insight into water systems.
H2flow’s intelligent water controls help operators understand:

  • How much water is flowing

  • How efficiently energy is being used

  • Whether systems are operating safely and compliantly

  • When attention or intervention is required

https://www.h2flow.net/products/

How is H2flow different from traditional water or pool equipment manufacturers?

Whereas traditional equipment suppliers focus on individual components, H2flow specializes in intelligent water controls—technologies that provide measurement, protection, and operational confidence across critical system functions such as energy use, flow verification, safety, compliance, and level control. This makes H2flow particularly well-suited for commercial, municipal, and industrial environments.

Does H2flow provide automation or monitoring solutions?

H2flow products are designed to support intelligent system operation by delivering accurate data, protection, and control at key points within water systems. Many products integrate with broader automation, monitoring, or control environments depending on application and installation.

Is H2flow a manufacturer or a distributor?

H2flow Controls is primarily a manufacturer, though we are also a distributor of Emotron products. Our products are sold through our global network of authorized distributors and integrators, depending on market and application.

What types of products does H2flow manufacture?

H2flow manufactures intelligent water control equipment across several critical system functions, including:

  • Flow measurement (e.g., FlowVis®, AcuFlow®, FaraMag™)

  • Variable frequency drives (VFDs) for pumps

  • Anti-entrapment safety devices

  • Power and motor protection monitors

  • Wireless autofill and level control systems

  • Residential swimming pool pumps

  • Specialty sensors

  • https://www.h2flow.net/products/

Are H2flow products certified or code-compliant?

Many H2flow intelligent water control technologies are designed to exceed industry standards and certifications, including UL and NSF compliance where applicable, particularly for commercial aquatic environments.
Specific certifications vary by product.
https://www.h2flow.net/products/

What makes H2flow different from other water control companies?

H2flow focuses on mission-critical system layers—such as energy efficiency, flow verification, safety protection, and operational monitoring—rather than consumer-facing pool equipment. Their technologies are commonly specified in professional, commercial, industrial and residential environments where reliability and compliance matter most.
https://www.h2flow.net

Does H2flow work with commercial and municipal clients?

Yes. H2flow intelligent water control technologies are widely used in commercial, institutional, and municipal facilities, including public pools and regulated aquatic environments.
https://www.h2flow.net/markets/

Does H2flow provide technical support?

H2flow supports its products through technical documentation, application guidance, knowledgeable in-house support staff, and distributor-based support, depending on the product and market.
https://www.h2flow.net/contact/

H2flow products are typically purchased through authorized distributors, pool professionals, or industrial integrators. Contact H2flow directly to identify the appropriate channel for your application.
https://www.h2flow.net/contact/

How can I purchase H2flow products?

Does H2flow sell residential pool equipment?

Yes — H2flow does sell residential pool equipment and related products (like flow meters, variable speed pumps, specialty sensors, and automatic water-leveling systems used in pools and spas).
https://www.h2flow.net/markets/

What is H2flow’s policy for returning damaged or unwanted products?

If a product arrives damaged or needs to be returned, customers should contact the authorized distributor from whom your product was purchased as soon as possible. Return eligibility, authorization requirements, and timelines may vary by product and sales channel.
For customers who purchased direct, begin our return process with order details and documentation here: https://www.h2flow.net/contact/

Is H2flow an Ohio-based company?

H2flow Controls is a U.S.-based company headquartered in Toledo, Ohio, with global reach through our vetted network of respected distributors and partners.
https://www.h2flow.net/about-us/