LEVELSMART SUPPORT MATERIALS

Videos

LevelSmart: Complete install guide

Step 3: Connecting the Antenna

Step 6: Set and calibrate the water level

Unboxing Video: An overview of the LevelSmart box contents

Step 1: Installing the Valve

Step 4: Pairing Sensor & Valve Controller

Step 7: Adjust the flow control

Installation Video: LevelSmart installation walk-through

Step 2: Install & connect Valve Controller

Step 5: Adhere the Sensor

Tips: Performing a Valve Check

Technical Documentation

Frequently asked questions

For Pool Owners ↴

  • It could be evaporation, splash-out, a hidden leak - or all three! LevelSmart automatically compensates for normal loss and flags abnormal refill activity, helping you spot issues early.

  • With LevelSmart, you set it once and forget it. The system fills only when needed and shuts off when the water hits the ideal level.

  • Yes - LevelSmart is your hands-off solution to water refills. It’s one of the most efficient and reliable automatic pool water fillers available.

  • Absolutely. If your current pool autofill isn’t working, LevelSmart is a wireless, retrofit-friendly solution that won’t require cutting into your pool deck.

  • You’re looking at it! LevelSmart combines smart monitoring, reliability, and leak detection in one sleek package.

  • By never letting the water get too low. LevelSmart protects your entire equipment system by maintaining consistent, safe levels - automatically.

For Pool Pros & Builders ↴

  • Yes. It’s a clean install with no trenching required, and it adds long-term value to the build by protecting equipment from day one.

  • Yes. LevelSmart is designed for both new and existing pools, and it installs without tearing into hardscapes.

  • LevelSmart is ideal. Low water levels can cause major cover damage, and this system helps maintain the level automatically.

  • With LevelSmart, water level issues are handled automatically—and leak trends can be flagged early, preventing those “surprise” calls.

  • This one! LevelSmart helps maintain optimal water levels to protect pumps, filters, and heaters from running dry.

For Airbnb and VRBO Hosts ↴

  • LevelSmart ensures your pool or spa stays full and functional between guest stays—no manual topping off needed.

  • Nope. LevelSmart handles it. It automatically fills as needed and prevents overfilling too.

  • Most likely, yes. Low water is often the cause of dry jets and other spa issues. LevelSmart keeps levels stable to avoid guest complaints.

  • LevelSmart is a top pick. It’s low-maintenance, reliable, and works quietly in the background to protect your investment. In addition, with LevelSmart Online, you can monitor water consumption remotely.

For Fountain and Landscape Pros ↴

  • Yes. LevelSmart works with both residential and commercial fountains to manage water levels automatically.

  • Maintain a consistent water level. LevelSmart helps protect pumps from running dry by refilling only when needed.

  • Yes. It scales easily, installs cleanly, and dramatically cuts down on manual maintenance visits.

  • With LevelSmart installed, you can skip the constant checkups. The system handles the water level for you.

General FAQs ↴

  • Not at all. It’s one of the easiest systems to install - especially since it requires no trenching or deck cuts.

  • When the system is installed into the return line of a swimming pool, a non-return valve / check valve is absolutely required. Check with local codes for requirements.

    When being installed into a dedicated fill line, it is likely that an anti-syphon valve will be required.

  • Yes, you can have many LevelSmart units within the same area and they will not affect one another. We use technology that allows each sensor to only communicate with the controller it is paired with. As long as you pair the units at different times there will be no issues. Most commonly customers use separate units for their pool, spa, and water features.

  • Yes, the Sensor is 100% wireless and discrete to be out of sight and out of mind. The sensor is wireless and waterproof, ensuring long-lasting communication and leveling.

  • The pairing process takes 2.5 minutes to complete. The pairing process will ensure that you have good communication between the sensor and the valve controller along with a calibrated water level.

    Before starting make sure the Antenna and antenna tip are connected and mounted. Also, have the sensor near the installation location if not already adhered.

    Put Valve Control in pairing mode

    To put the Valve Controller in pairing mode, place the magnet provided on the Valve Controller for more than 16 seconds, then remove it. Once removed, the three LEDs will flash in a scrolling sequence from bottom to top.

    Put Sensor in Pairing Mode

    Now that the Valve Controller is in pairing mode it's time to activate the pairing mode for the sensor. Take the magnet to the Sensor and engage the Sensor by placing the magnet on the right side for 5 seconds, then remove it. Once removed, the Sensor LED will flash three times from the top center of the Sensor.

    Confirm Successful Pairing

    Check the Valve Controller to observe the pairing process status.

    The Valve Controller Action LED will flash continuously for a total of two and a half minutes while it confirms the connection with the sensor and calibrates the set level. Once this process is finished the solid green action LED will be on the Valve Controller.

    If this is not the case, the pairing was unsuccessful and you may have to move the antenna location. Be sure the antenna is not against any metal as that will interfere with the signal. Once you have adjusted the placement restart the pairing process.

    Additional instructions can be found in the Quick Start Guide, the Instruction Manual, and in our video tutorials

  • Yes. The sensor will live in the catch basin and there is no issue with the sensor being completely submerged. However, the sensor should not be installed near waterfall aspect of this type of pool.

  • The LevelSmart operates with a standard 110V 3 pin plug and a transformer that’s supplied in the kit and brings it down to 24V to power the controller and the valve.

  • Turn the Flow Control Knob clockwise to decrease the water flow allowed to pass through the valve when opened. To increase the water flow allowed to pass through, turn the Flow Control Knob counterclockwise.

    Depending on your specific application and location this may vary. Typically, when using the LevelSmart on a smaller body of water such as a spa, turn the Flow Control Knob clockwise to decrease the water flow and eliminating overfills. When using the LevelSmart on larger bodies of water you can typically turn the Flow Control Knob clockwise to increase the water flow.

    Remember the Solenoid Knob on the valve should always be in the off position to allow the LevelSmart to control the fills. The only time it should be in the on position is if you needing to do a fill manually.

  • Each illuminated LED represents different functions, so it is important to understand what each LED indicates.

    Sometimes two LEDs can be illuminated at the same time. Below is the key to identifying each LED on the Valve Controller.

    Alarm, Action, and Sensor all flashing in a sequence:

    This represents the Valve controller is in pairing mode and looking for a sensor to pair with. This is the default mode of the valve controller and it will continue to cycle until a Sensor is engaged and communicating. To get into this mode, you can hold the magnet on the valve controller for 15 seconds or longer and remove it.

    Action LED flashing:

    This represents the LevelSmart is currently in communicating with a Sensor and in the pairing process. This will happen immediately after you engage the Sensor. This pairing process lasts 2.5 minutes. The first 30 flashes are one second apart, and the next 2 minutes of flashes are four seconds apart. Once successful pairing is completed, the Valve Controller will show a solid green "Sensor" LED.

    Sensor LED:

    This represents that the LevelSmart Valve Controller and Sensor are successfully paired and in communication.

    Sensor and Action LED:

    This represents that the LevelSmart is successfully paired and currently filling, meaning the valve is open.

    Sensor and Alarm LED:

    This represents the sensor is paired successfully and the magnet is on the valve controller. You will see this whenever you are using the magnet. If you do not see this, move the magnet around until you observe the red "Alarm" LED indicating it is engaged with the magnet. This is used during a reset, or a valve check.

  • The LevelSmart Sensor adheres to your pool with a marine grade A/B epoxy. When mounting your Sensor you will need to knead the epoxy to effectively mix the components and apply it to the back of the Sensor.

    Every LevelSmart comes with A/B epoxy.

  • Yes, the LevelSmart will continue to fill with or without the pool covering.

  • Yes. If LevelSmart starts refilling more often than expected, it’s usually a sign that something’s not right. It’s an early-warning system built right in.

  • Absolutely. It works with spas, pools, and even cold plunges.

  • Contact your local distributor or visit our Locate a Partner page to find an authorized representative near you.